Hotels & Lodging:
Hospitality Sales Skill Builders with Howard Feiertag:

Build a solid foundation to improved sales performance with this best-selling audio training series that includes hundreds of proven strategies and useful tips from the industry's veteran sales master. Ideal for group training or individualized instruction at home, office, or in your car, Hospitality Sales Skill Builders with Howard Feiertag delivers over four hours of training on four cassettes presented in 16 sales skill-building segments:

Segment 1:   Establishing A Foundation for Selling
Segment 2:   Understanding the Business of Selling
Segment 3:   Prospecting and Lead Development
Segment 4:   Handling and Mishandling the Hottest Leads
Segment 5:   Integrating Sales Into Everyone's Job
Segment 6:   Maintaining Communication and Relationships
Segment 7:   Selecting the Right Type of Sales Call
Segment 8:   Using A Range of Selling Techniques
Segment 9:   Following the Selling Process
Segment 10:   Recognizing and Overcoming Objections
Segment 11:   Negotiating for a Win-Win Outcome
Segment 12:   Handling On-Site Visits
Segment 13:   Networking: the Key to Finding Your Best Prospects
Segment 14:   Capitalizing on No-Cost Public Relations
Segment 15:   Managing the Sales Effort
Segment 16:   Questions and Answers with Howard Feiertag

$99 for 6+hours with workbook DVD/VHS