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Maintenance

DVD or VHS Training: 16 Minutes

CD Rom Bonus Materials Include:

  • Trainer's Guide
  • "Quick Quiz" Assessment Tool
  • Certificates of Completion

Description:
Your maintenance staff must work to keep hotel systems and equipment running smoothly in order to improve guest satisfaction and keep rooms on line.

The Sunrise Basic Training Maintenance program stresses the importance of personal appearance, organization, and safety, as well as the role of work order system, job prioritization, the maintenance log, preventive maintenance, making service calls to occupied rooms, and managing contract services.

Maintenance pic
Includes DVD plus supporting
materials on CD-ROM
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$99

Also part of the Lodging Series!

Maintenance Content Includes:
  • Maintenance Overview
  • Hotel Equipment, Systems & Responsibilities
  • Guest Service
  • Personal Appearance
  • Safety & Security
  • Organization
  • Work Orders
  • Prioritization The Maintenance Log
  • Preventative Maintenance
  • Guest Service Calls
  • Contract Services