Lodging Language Trainer

Interactive CD-ROM

Your hotel offers an open door to all people--a place where guests, managers and employees from different countries and diverse backgrounds interact on a daily basis. Language barriers can cause unnecessary communication problems that interfere with quality service and guest satisfaction.

The Lodging Language Trainer is a simple yet effective tool to help lodging managers and employees transcend language barriers to communicate more effectively with each other and your guests. In addition to learning important trans-language strategies, users of the Lodging Language Trainer can quickly and easily find and translate common phrases and words used when speaking with each other and the guest. In addition to hearing the translation, you'll also get printable phrase and word lists to help extend your language abilities. Find simple communication solutions while building permanent language skills that will help you serve your guests more effectively.

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• Common Phrases Spoken Between...
  • Managers
  • Guests
  • Front Desk Staff
  • Housekeeping & Laundry
  • Maintenance
• Hundreds of words
  • representing hotel objects,ideas and concepts

• Action Verbs
• Numbers
• Dates, Days, Months
• Times