Building Profits Through Reservation Sales

DVD Training: 24 Minutes

Reservation sales are the lifeblood of your hotel, where even a modest increase in your conversion rate can mean thousands of dollars each week in additional revenue and profit. Whether you're a small, mid-market, or upscale hotel. Building Profits Through Reservation Sales will teach your front desk, reservations, and sales staff the key skills they need to consistently turn inquiry calls into reservations.

Transform your staff from “order takers” into “sales makers” with Building Profits Through Reservation Sales!

See our other Hospitality Titles!

• Telephone Hospitality Techniques
• Connecting with the Customer
• Active Listening and Asking Probing Questions
• Transitional Questions and Building a Pyramid of Value
• Turning Features Into Benefits

• Overcoming Objections
• Upselling
• Closing the Sale
• Follow-Up & Delivery