Hotels & Lodging:
HOSPITALITY SERVICE TEAMWORK
Making Teamwork Work at Your Hotel
Every hotel is more successful
when the entire management and staff work as a team. In this innovative,
fun-to-watch video, your staff will learn the value of teamwork
and understand how to make it work at your hotel.
Adam, a front desk agent,
is huge sports fan but not a team player. When he steals a co-worker's
tainted pickle from the break room refrigerator, he is transported
into the world of the Hospitality Service Team Network, a 24-hour
sports channel where his hotel is matched against their cross-street
rival in a series of guest service challenges. Through the competition,
Adam learns:
The Keys
to Effective Teamwork:
- Establishing A Common
Goal
- Developing Effective Team
Strategies
- Valuing the Unique Contribution
of Each Team Member
- Why Teams Accomplish More
- Recognizing Excellence
and Celebrating Success
The Benefits of Teamwork:
- Your Return on Investment
- Making A Better Place
to Work
- Reducing Turnover
- Fewer Guest Complaints
- Success for All!
How to Make Teamwork Work:
- Good Communication
- Developing Friendships
- Inclusion
- Training and Staff Development
- Individual Leadership
- Flexibility
- Empowerment
- Recognition
- Having Fun!
Remember,
the success of your hotel depends on your service team, and your
team is only as good as it's weakest player! Make Hospitality Service
Teamwork a part of your hotel's service training.
$99 for
26 min. DVD/VHS |
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