Sunrise logo

Lodging's #1 Front Line
Training Series

6 Complete Training Programs for $349!

The Sunrise Basic Training Lodging Series is lodging's number one line-level video training series, used by over 6,000 hotels representing more than 40 brands. Available in English or Spanish and delivered in short, flexible segments for group, one-on-one or individual self training.

The Sunrise Basic Training Lodging Series is a complete training system for hotel properties.

Lodging Series 6 Pack

Sunrise is a Complete Training System

Each of the 6 programs includes DVD training and a Trainer's CD packed with support materials including:

  • "Quick Quiz" Assessment
  • Certificates of Completion
  • Trainer's Guide
  • BONUS! Housekeeping & Laundry is in English & Spanish when you purchase the Sunrise Lodging Series 6 Pack!

See our complete listing of Lodging Series Content for a more detailed description.


We also offer many other hotel training titles:

Small program image

Front Desk Sales Success

24 min. DVD
Improving sales skills can mean thousands of dollars in additional revenue for your hotel each week. Help your front desk and reservations staff convert more callers into customers with FRONT DESK SALES SUCCESS. In this entertaining and instructional DVD, your reservations sales team will learn the key principles of successful selling.

English $99

Small program image

Emergency Response Training

21 min. DVD
Is your hotel prepared for the unexpected? World and local events have shown us that emergencies can happen any time, any place. Help protect your guests, employees, and property by taking important steps toward awareness, planning, communication, and training that can make a difference in a crisis situation.

English $99

Small program image

Building Profits Through Reservation Sales

24 min. DVD
Reservation sales are the lifeblood of your hotel, where even a modest increase in your conversion rate can mean thousands of dollars each week in additional revenue and profit.

English $99

Small program image

Steve Barth's Positive Management Workshop

80 min. DVD
Finding and keeping good people is a manager's or supervisor's greatest challenge. In this fast paced and entertaining 80-minute workshop, attorney, professor, and renowned hospitality consultant Stephen Barth.

English $99

Small program image

Front Line To Bottom Line

24 min. DVD
Employees want to be part of a successful operation - a winning team. A financially successful business is simply a better place to work, with more resources available for its employees and a positive environment for managers, co-workers, and customers.

English $99

Small program image

Hospitality Service Teamwork

26 min. DVD
Every hotel is more successful when the entire management and staff work as a team. In this innovative, fun-to-watch video, your staff will learn the value of teamwork and understand how to make it work at your hotel.

English $99

Small program image

Keycard Control

26 min. DVD
While electronic locking systems offer a number of advantages, even the most sophisticated system is no substitute for solid security practices. In fact, because of the ease with which guest and master keycards can be created.

English $99

Small program image

Lodging Food Safety

22 min. DVD
Food safety is an issue at your hotel - even if you don't have a restaurant. Whether you serve a breakfast bar, cater meetings, or offer a weekly manager's reception.

English $99

Small program image

Quality: Curb To Corners

24 min. DVD
While you can measure the quality of your hotel through "Q" scores and customer survey results, true quality is judged every day by the unique experience of each individual guest who stays at your hotel and their decision to come back again.

English $99

Small program image

Revenue Ringing: Hospitality Phone Skills

24 min. DVD
Your telephone is like a money pipeline, pumping revenue into your operation 24 hours a day, 7 days a week. But if your staff isn't receiving calls properly and effectively managing your hotel phone system, this pipeline can become clogged or even begin to suck revenue out of your property.

English $99

Small program image

Unique Service Opportunities

24 min. DVD
Every day you face dozens of situations where your actions can make a difference to your guests. You have a choice: do what's expected, by the book. Or, you can do something unique and different that will make your guest's stay special. These situations are called UNIQUE SERVICE OPPORTUNITIES,moments where you can do something above and beyond that will stick in the mind of the guest and bring them back to your hotel.

English $99

Small program image

Four Walls Marketing

24 min. DVD
A Blueprint to More Effective Sales & Marketing Hotel Marketing isn't rocket science! In fact, some of the most effective marketing strategies can happen within the four walls of your hotel, using the resources and people you already have in place.

English $99

Small program image

Fix Quick: Hotel Maintenance & Repairs

34 min. DVD/VHS
Fast, quality repairs help build guest satisfaction and maximize room inventory. Learn how to fix it right and fix it fast with FIX QUICK!

English $99

Small program image

Lodging Language Trainer

Interactive CD-ROM
The Lodging Language Trainer is a simple yet effective tool to help lodging managers and employees transcend language barriers to communicate more effectively with each other and your guests.

English $99