Sunrise Basic Training :: The Leader in Hospitality Service Training

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Lodging's #1 Front Line Training Series

6 Complete Training Programs for $349!

The Sunrise Basic Training Lodging Series is lodging's number one line-level video training series, used by over 5,000 hotels and more than 40 brands. Available in English or Spanish and delivered in short, flexible segments for group, one-on-one or individual self training.

The Sunrise Basic Training Lodging Series is a complete training system for hotel properties.

Sunrise is a Complete Training System

Each of the 6 programs includes DVD training and a Trainer's CD packed with support materials including:

"Quick Quiz" Assessment
Certificates of Completion
Trainer's Guide

Food Service DVD package

6 Programs for 1 Low Price!

Includes DVD plus supporting
materials on CD-ROM

Bonus! Housekeeping & Laundry DVD comes in both English & Spanish when you purchase the complete set!

Buy Now

$349

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Lodging Series Titles
Lodging Series Program Content
Additional Hotel Training Programs

Lodging Series package:
Lodging Series 6 Pack	Buy Now $349

Lodging Series titles include:
New Employee Orientation		Buy Now $99	View Clip
Quality Guest Service		Buy Now $99	View Clip
Safety & Security		Buy Now $99	View Clip
Front Desk Operations		Buy Now $99	View Clip
Housekeeping and Laundry Bonus! Housekeeping & Laundry DVD comes in both English & Spanish when you purchase the complete set!	Bilingual Buy Now $149	English Buy Now $99	View Clip
Maintenance		Buy Now $99	View Clip

We also offer many other hotel training titles:
Front Desk Sales Success 24 min. DVD/VHS Improving sales skills can mean thousands of dollars in additional revenue for your hotel each week. Help your front desk and reservations staff convert more callers into customers with FRONT DESK SALES SUCCESS. In this entertaining and instructional DVD, your reservations sales team will learn the key principles of successful selling.	Buy Now $99
Emergency Response Training 21 min. DVD/VHS Is your hotel prepared for the unexpected? World and local events have shown us that emergencies can happen any time, any place. Help protect your guests, employees, and property by taking important steps toward awareness, planning, communication, and training that can make a difference in a crisis situation.	Buy Now $99
Building Profits Through Reservation Sales 24 min. DVD/VHS Reservation sales are the lifeblood of your hotel, where even a modest increase in your conversion rate can mean thousands of dollars each week in additional revenue and profit.	Buy Now $99
Steve Barth's Positive Management Workshop 80 min. DVD/VHS Finding and keeping good people is a manager’s or supervisor’s greatest challenge. In this fast paced and entertaining 80-minute workshop, attorney, professor, and renowned hospitality consultant Stephen Barth.	Buy Now $99
Front Line To Bottom Line 24 min. DVD/VHS Employees want to be part of a successful operation - a winning team. A financially successful business is simply a better place to work, with more resources available for its employees and a positive environment for managers, co-workers, and customers.	Buy Now $99
Hospitality Service Teamwork 26 min. DVD/VHS Every hotel is more successful when the entire management and staff work as a team. In this innovative, fun-to-watch video, your staff will learn the value of teamwork and understand how to make it work at your hotel.	Buy Now $99
Keycard Control 26 min. DVD/VHS While electronic locking systems offer a number of advantages, even the most sophisticated system is no substitute for solid security practices. In fact, because of the ease with which guest and master keycards can be created.	Buy Now $99
Lodging Food Safety 22 min. DVD/VHS Food safety is an issue at your hotel - even if you don't have a restaurant. Whether you serve a breakfast bar, cater meetings, or offer a weekly manager's reception.	Buy Now $99
Quality: Curb To Corners 24 min. DVD/VHS While you can measure the quality of your hotel through "Q" scores and customer survey results, true quality is judged every day by the unique experience of each individual guest who stays at your hotel and their decision to come back again.	Buy Now $99
Revenue Ringing: Hospitality Phone Skills 24 min. DVD/VHS Your telephone is like a money pipeline, pumping revenue into your operation 24 hours a day, 7 days a week. But if your staff isn't receiving calls properly and effectively managing your hotel phone system, this pipeline can become clogged or even begin to suck revenue out of your property.	Buy Now $99
Unique Service Opportunities 24 min. DVD/VHS Every day you face dozens of situations where your actions can make a difference to your guests. You have a choice: do what's expected, by the book. Or, you can do something unique and different that will make your guest's stay special. These situations are called UNIQUE SERVICE OPPORTUNITIES,moments where you can do something above and beyond that will stick in the mind of the guest and bring them back to your hotel. In this innovative and entertaining program, you'll learn the principles of creating UNIQUE SERVICE OPPORTUNITIES through real-life examples drawn from actual guest service experiences.	Buy Now $99
Four Walls Marketing 24 min. DVD/VHS A Blueprint to More Effective Sales & Marketing Hotel Marketing isn’t rocket science! In fact, some of the most effective marketing strategies can happen within the four walls of your hotel, using the resources and people you already have in place.	Buy Now $99
Hospitality Sales Skills with Howard Feiertag 6+ Hours on 4 Audio Cassettes with Workbook Build a solid foundation to improved sales performance with this best-selling audio training series that includes hundreds of proven strategies and useful tips from the industry's veteran sales master	Buy Now $99
Fix Quick: Hotel Maintenance & Repairs 34 min. DVD/VHS Fast, quality repairs help build guest satisfaction and maximize room inventory. in this fun and instructional program, veteran hotel engineer Gordy Johnson and his inexperienced sidekick Wayne "Wrong-Way" Wankerman will guide you through dozens of the most common hotel room repairs and maintenance tasks. Learn how to fix it right and fix it fast with FIX QUICK!	Buy Now $99
Lodging Language Trainer Interactive CD-ROM The Lodging Language Trainer is a simple yet effective tool to help lodging managers and employees transcend language barriers to communicate more effectively with each other and your guests.	Buy Now $99

Lodging's #1 Front Line Training Series

6 Complete Training Programs for $349!

Sunrise is a Complete Training System

Sunrise Guarantee