Beverage Service & Alcohol Awareness

DVD Training: 33 Minutes

CD Rom Bonus Materials Include:
Trainer's Guide; "Quick Quiz" Assessment Tool; Certificates of Completion and more!

Description:
Beverages are an important part of the guest dining experience and also generate additional revenues and profits. If you serve alcohol, you have the additional responsibility of taking reasonable care to prevent underage drinking and excess intoxication. Help develop positive beverage service skills with Sunrise Beverage Service and Alcohol Awareness.

This program presents the essentials of quality beverage service, from safety and sanitation to handling money, and an understanding of the various types of non-alcoholic and alcoholic beverages. The program then presents valuable skills and strategies that can be used to monitor alcohol consumption and prevent over-intoxication and drunk driving.

View a video clip of this title

(2.5MB -- requires Windows Media Player)

Also part of the Food Service Series!

• Safety & Sanitation

• Beverage Service Basics

• Types of Beverage Service

• Handling Money

• Tips & Tipping

• Non-Alcoholic Beverages

  • Water & Bottled Water
  • Soft Drinks
  • Milk & Shakes
  • Juice
  • Coffee
  • Tea:  Hot & Ice

• Alcoholic Beverages

  • Liquor & Mixers
  • House & Call Brands
  • Pre-Mixed Beverages
  • Beers
  • Wine

• Responsible Alcohol Service

  • Checking Identification
  • The Effects of Alcohol
  • B.A.C. – Blood Alcohol Content
  • Server Awareness & Communication
  • Denying Service
  • Preventing Drunk Driving
  • Evicting Intoxicated or Unruly Patrons